Do I need an appointment to visit you?

No, you can simply drop in. We are here for you from Monday to Friday, 09:00–14:00, at Oeder Weg 14. Bring your passport and any documents you already have, and we can go through your request together straight away.

Which languages do you offer advice in?

Our team advises you in German and Russian, both in person at our office and by phone.

How quickly will I get a reply?

We call you back within 24 hours on working days in response to visa and consular service enquiries. We also answer WhatsApp messages after business hours. The quickest way to reach us is by phone or in person during opening hours.

Who can I contact in an urgent case?

During opening hours, simply call us on 069 61 10 68. After business hours and at weekends, Tatjana Weinberg looks after urgent cases by phone on the express hotline 0162 3555000.

Is Visumcenter the Russian consulate?

Visumcenter is a private visa agency, not a public authority. Our office is right next to the former Russian Consulate General on Oeder Weg. The Consulate General is closed, but we are still here for you: we are in contact with the competent embassy in Berlin and can therefore support you with your request, for example with passports, citizenship, apostilles and certifications.

Contact Visumcenter in Frankfurt

You can reach Visumcenter by phone on 069 61 10 68, on WhatsApp and by email at info@visumcenter.de. Our office is at Oeder Weg 14, 60318 Frankfurt am Main. You can drop in from Monday to Friday, 09:00–14:00, without an appointment. Our team advises you in German and Russian on visas and Russian consular services.

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